CTOLITY Product FAQ

CTOLITY FAQ
CTOLITY Product FAQ
1. What type of batteries do CTOLITY power stations use?
All CTOLITY power stations use advanced LiFePOâ‚„ (Lithium Iron Phosphate) batteries for long-lasting performance, safety, and up to 2000+ charge cycles.
2. How fast can CTOLITY power stations be recharged?
CTOLITY models support high-speed charging. For example, the AP1000 fully charges in about 1.2 hours, and the AP2000 in as little as 2 hours using compatible inputs.
3. Can I recharge CTOLITY power stations with solar panels?
Yes, CTOLITY stations support solar input. We offer SP100 (100W) and SP200 (200W) foldable solar panels with 22% efficiency and waterproof ETFE coating for outdoor use.
4. Which devices can CTOLITY power stations run?
CTOLITY stations can power a wide range of devices—phones, laptops, refrigerators, coffee makers, and more—depending on the model's AC output (ranging from 500W to 2400W).
5. How many devices can I charge at the same time?
Our power stations are equipped with multiple ports. For example, the AP1000 features 11 output ports including AC, USB-A, USB-C, DC, and car socket—ideal for multitasking.
6. Do CTOLITY products support UPS (Uninterruptible Power Supply) mode?
Yes, selected models like the AP1000 and AP2000 support UPS mode with <20ms switchover, providing backup during unexpected outages.
7. What display or monitoring features are included?
All CTOLITY models come with smart displays showing battery level, input/output power, charging time, and more—making energy use easy to track.
8. Are CTOLITY solar panels waterproof?
Yes. Our solar panels, such as the SP200, feature a durable ETFE surface for IP65-level water resistance, making them perfect for outdoor and off-grid environments.
9. What makes CTOLITY power stations suitable for outdoor use?
CTOLITY power stations are portable, rugged, and built for outdoor conditions. Some models include LED lights, SOS modes, and fast recharging—perfect for camping and emergencies.
10. Where can I get help or technical support?
For product questions or support, contact us at service@ctolitypower.com. You can also find user manuals and technical info on our official website.